Skip to content
Hart Home Comfort Offices

Hart Home Comfort Reviews

We are proud to help our Long Island, New York customers with all of their home comfort needs from heating and air conditioning to fuel delivery. We service Nassau County, all towns in Suffolk County west of Riverhead, shore to shore and Queens, New York. Our headquarters is centrally located in Oakdale, NY.

Contact us for immediate HVAC service or fuel delivery.

Local Reviews

Hart Home Comfort Rated 4.8 out of 5 stars based on 180 customer reviews

Map of Freeport, NY

Fast service , Tech was fast and very friendly




Review of Hart Home Comfort


Map of Malverne, NY

Excellent service




Review of Hart Home Comfort


Map of West Hempstead, NY

great service




Review of Hart Home Comfort


Map of Merrick, NY

Mrs




Review of Hart Home Comfort

Tom was on time, personable, respectful, informative and very pleasant. He explained the installation and showed me how the tank worked. He cleaned up after himself and was very professional.


Map of Freeport, NY

an excellent experience




Review of Hart Home Comfort

The man was competent, personable and professional.


Map of Northport, NY

Tuneup for winter




Review of Hart Home Comfort

Bob was excellent!


Map of Queens, NY

Great service




Review of Hart Home Comfort

The technician was very informative and explained things very well.


Map of Valley Stream, NY

Great and knowledgeable service.




Review of Hart Home Comfort


Map of West Hempstead, NY

great service every time!




Review of Hart Home Comfort

Had our annual oil burner service tune-up and technician was wonderful. Prompt service, thorough cleaning and cleanup. Very polite and professional . Have used this company for 15+ years and very satisfied. Would highly recommend to any homeowner.


Map of Smithtown, NY

Great service!




Review of Hart Home Comfort

Came promptly, got the work done efficiently and was polite.


Great service




Review of Hart Home Comfort


Repair Service leaking regulator




Review of Hart Home Comfort

Tom provided excellent service.


Very professional services




Review of Hart Home Comfort


Great




Review of Hart Home Comfort

Excellent very efficient courteous clear explanation of what was done👌


On time, Neat and professional




Review of Hart Home Comfort

Tom arrived between the window of time that the salesman gave me. he checked out the location of the old tank, the new location for the Roth and our heating system. As soon as he figured out his plan he went right to work. He unloaded the tank, consulted with us on the exact position and set it in place. Tom answered our questions. He measured several times before he drilled holes for the oil lines. He disabled the old lines and painted red on the old fill-up to avoid any future oil delivery mistakes.


reassured




Review of Hart Home Comfort

had many questions about the water feed on my boiler unit - was explained very well by "Tom" and answered all my many questions.


True professional and a nice guy




Review of Hart Home Comfort

Carl was pleasant and helpful


Great




Review of Hart Home Comfort

he has come to my home before, as always he is courteous, neat and clean in home, on time, does a great job.


Great service




Review of Hart Home Comfort


Great service




Review of Hart Home Comfort

Fast and accurate service.


Tech was professional




Review of Hart Home Comfort


Excellent




Review of Hart Home Comfort

Very professional and answered all questions


Great service




Review of Hart Home Comfort


Awesome service. Went above and beyy




Review of Hart Home Comfort

Easy and clean


Trustworthy; professional and First Class service




Review of Hart Home Comfort

I realized I was running out of hot water early on, around 7am this Saturday morning, but couldn’t do anything about calling in for service since it was too early and I had to be away from home for a couple of hours before calling in for the service call. Before doing so, I measured to see how much fuel I had as I have a 1,000 capacity tank that’s underground. It measured a little over 28 inches which I later found out is equivalent to 600 gallons... I wanted to make it very clear that I didn’t think it was lack of fuel, and told this to Carmen who took my call this morning in the customer service department, specifically because she mentioned that it was noted on my file, that I refused a random fuel delivery back in July when the company decided to give me more fuel, and that if I needed fuel, I might be charged extra regardless of my contract, which upset for the moment, however deep down I didn’t think it was a fuel problem— the long and short of it, was that there was a problem with motor part which was fixed, but Carl (I think that was his name) told me he took motor apart to repair, but that if a problem regarding hot water occurred again, he would switch out and put in new motor. See the main thing about all this, was that I could not be home to wait for service man to come as I had plans to go into Brooklyn that I did not want to change. so, I told Carmen to inform the service man that (1) I would not be home; (2) that I was leaving side door to cellar unlocked so he could go downstairs in cellar to check out fuel burner; (3) that if he wanted to check fuel tank, I left measuring stick in my garage that I left side door unlocked so he could use it ; (4) explain what Carman told me that I may be charged additional money due to fact that I denied Hart’s random delivery back in July, because at that time I didn’t think I needed more fuel especially since it was summer time; and, (5) lastly, that the service man give me a call back afterwards to apprise me of what the problem was. I was just so impressed by both Carmen and Carl, with how all my concerns were relayed, and that they were handled in a very courteous, straightforward and professional manner. I felt as if I were leaving my concerns with family members, and that I was treated as such in return. I had felt this way initially about Hart Home Comfort. —- that’s why I decided to sign up with them. The customer service and three different servicemen I had seen up to date we’re first class gentlemen— crispy clean, seemingly competent, (good-looking !☺️ ( although I didn’t see what Carl looked like, but he sounded cute!😄🙃— the only thing that I did get a little upset about was when I was told that if it ended up being that I did in fact need fuel, despite the fact that I now was under contract, the company might charge me extra since I denied that random fuel delivery back in July, when the company knew the background information regarding my two service calls initially, where I was not under contract! That fuel guy st that time, even told me that not to worry, it wasn’t a big deal... ( I had just pulled out of my driveway when I saw the Hart Home truck waiting for me to pass, when I happen to ask him if he was planning to give me a fuel delivery.... that’s when I explained the background story) and how I felt strongly that I had plenty of fuel, and he said okay, that it was not a big deal.....however it would have been a big deal to me if that would have been the case today. I’m glad I measured fuel tank to try to assess that I still had plenty of fuel— but I would have been very very upset if Hart would have charged me extra if that had been the case, especially since at that time, I was not advised of the consequences! So, as I said previously, aside from this, I’m happy with the fact that I felt comfortable enough to trust a serviceman to check out fuel burner etc., without be having to be there. Thank you!


Very good service from Carl!




Review of Hart Home Comfort

Was professional and personable and efficient.


Great




Review of Hart Home Comfort

Paul was prompt courtious and did a great job checked fittings and cleaned as needed.


Great Service Very pleasant to talk with




Review of Hart Home Comfort


Please don’t send this Tech again




Review of Hart Home Comfort

In the past 43 yrs (Laco and then Hart) I have never met a Tech with poor customer service, brash communication and a “No it all” attitude. as the guy that came Tuesday 9/3. Even though my chimney had problems, he felt it right to degrade this home owner and the reputable chimney company I hired as if they were crap. After we cleaned chimney blockage, cleaned walls, installed 7” liner, rerouted exhaust vent pipes and capped chimney he still had much to say and talking to chimney guy as if he was their boss. Besides that his inspection left items unfinished. Site glass was not changed, debris that was in vent pipes he dumped on floor and didn’t do any vacuuming nor scrapping of boiler fins. This is not what I expected or contract for. After he returned the next day, after work was completed, to turn boiler and water heater back on I was questioned how I got chimney co., how much I was paying and implied that i should have used “His” company. At the end he told me how another customer gave him a 1 rating and if I wasn’t gonna give a fair review to not do it. So fairly a subpar rating is offered. Learn how to speak to people and complete job and rating will go up. P.S- He didn’t even sign or denote on inspection card. Not your best company rep.


Great service




Review of Hart Home Comfort


Great service




Review of Hart Home Comfort

Excellent


Average




Review of Hart Home Comfort

The service was mediocre at best. The technician seemed more concerned about leaving and getting through his day than answering questions and trying to help. (To be fair, that was the impression I got, he did not say anything to overtly indicate that). A representative from sales was supposed to get in touch with me and has yet to do so.


Excellent




Review of Hart Home Comfort

helped me to understand ho my equiptment funtions properly, points out any potential maintainance.


Best customer service




Review of Hart Home Comfort


Great, prompt, and efficient service




Review of Hart Home Comfort

Very friendly, efficient and knowledgeable!


Great service




Review of Hart Home Comfort


Best service around




Review of Hart Home Comfort

Great service


Great Service




Review of Hart Home Comfort

Carl was great!!! My appt was Monday 8-12 I hit a surprise early this morning


Furnace cleaning, yearly




Review of Hart Home Comfort

Efficient, neat and prompt when scheduled.


Great Service




Review of Hart Home Comfort

Paul arrived right on time and did a great job running up my heating system. He explained every clearly. Excellent experience.


Brian E.

Brian E.

Noise issue....replacing feed and purging

Near S Ocean Ave, Freeport, NY 11520
Frank P.

Frank P.

Noise

Near 45th Rd, Queens, NY 11358
Brian E.

Brian E.

Tune and vac

Near Slabey Ave, Malverne, NY 11565
Brian E.

Brian E.

Tune and vac

Near Hewlett St, Queens, NY 11362
Brian V.

Brian V.

Peerless boiler tune up

Near Meadow Ln, Seaford, NY 11783
Paul L.

Paul L.

Replaced auto feeder

Near 109th St, Queens, NY 11419
Bob L.

Bob L.

Near Mohawk Rd E, West Hempstead, NY 11552
Bob L.

Bob L.

Near Jeffrey Ln, Lake Success, NY 11020
Carl H.

Carl H.

Replaced outdoor temperature sensor and control

Near Garden City, NY 11530
Carl H.

Carl H.

Replaced outdoor temperature sensor and control

Near Washington Ave, Garden City, NY 11530
Tom B.

Tom B.

Install

Near Brian Dr, Merrick, NY 11566
Bob L.

Bob L.

Near Cedar Grove Ave, Lake Grove, NY 11755
Tom B.

Tom B.

Service

Near Connecticut Ave, Freeport, NY 11520
Bob L.

Bob L.

Near 8th Ave, Sea Cliff, NY 11579
Tom B.

Tom B.

Service

Near Lincoln St, Babylon, NY 11702
Paul L.

Paul L.

Replaced chamber

Near Mt Joy Ave, Freeport, NY 11520
Bob L.

Bob L.

Near Regatta Pl, Queens, NY 11363
Brian E.

Brian E.

Tune and vac

Near Berkshire Rd, Rockville Centre, NY 11570
Rich T.

Rich T.

Annual tune up

Near 78th Rd, Queens, NY 11367
Rich T.

Rich T.

Annual tune up

Near 153rd St, Queens, NY 11354
Bob L.

Bob L.

Near Hallock Rd, Stony Brook, NY 11790
Bob L.

Bob L.

Near Kenny St, Hauppauge, NY 11788
Bob L.

Bob L.

Near Poe Dr, Medford, NY 11763
Paul L.

Paul L.

Replaced circulator for a noise call

Near Polk St, Freeport, NY 11520
Charles L.

Charles L.

Annual tuneup on a hot air furnace

Near Kirkwood Ave, Merrick, NY 11566
Bob L.

Bob L.

Near Cook St, Huntington Station, NY 11746
Bob L.

Bob L.

Near Northfield Dr, Northport, NY 11768
Tom B.

Tom B.

Service

Near E Beverly Pkwy, Valley Stream, NY 11580
Brian V.

Brian V.

Boiler tune up.

Near Gordon Pl, Freeport, NY 11520
Rich T.

Rich T.

Annual tune up

Near 123rd St, Queens, NY 11356
Carl H.

Carl H.

No heat in some areas

Near Smith St, Merrick, NY 11566
Carl H.

Carl H.

Annual maintenance on HVAC system oil fired

Near Hawthorne Pl, Manhasset, NY 11030
Carl H.

Carl H.

Annual maintenance on HVAC system both houses port Washington

Near Graywood Rd, Port Washington, NY 11050
Brian E.

Brian E.

Tune and vac

Near 97th Ave, Queens, NY 11429
Brian V.

Brian V.

Boiler tune up

Near Austin St, Valley Stream, NY 11580

 

 

Contact Us For Immediate Service

We are committed to providing the best service for your ulitmate home comfort!

Scroll To Top