Hart Home Comfort Reviews
We are proud to help our Long Island, New York customers with all of their home comfort needs from heating and air conditioning to fuel delivery. We service Nassau County, all towns in Suffolk County west of Riverhead, shore to shore and Queens, New York. Our headquarters is centrally located in Oakdale, NY.
Contact us for immediate HVAC service or fuel delivery.
Local Reviews
Customers say: The reviews reflect an overwhelmingly positive sentiment toward the service provided. Customers consistently express high satisfaction with the technicians' professionalism, knowledge, and efficiency in addressing their heating and oil burner needs. Many reviewers highlight the excellent communication skills of the staff, appreciating how thoroughly technicians explained issues and procedures. The service is frequently described as prompt and reliable, with several customers noting quick response times, especially in emergency situations. Technicians are repeatedly praised for their courteous, friendly demeanor and their ability to make potentially stressful situations more comfortable. The quality of work performed is consistently rated highly, with customers noting clean, efficient service completion. There is a clear pattern of long-term customer loyalty, with some mentioning years of satisfactory service. Overall, the sentiment is decidedly positive, with customers expressing confidence and trust in the technical expertise and customer service provided.
Great service!
Richard - Seaford, NY 11783
Matt T was very knowledgeable and helpful
Great service
Joan - Bay Shore, NY 11706
Matt was great very personable and knowledgeable
Good service
Rosanne - Lindenhurst, NY 11757
He was very professional and answered a few questions I had and showed me what he did
Great quick service
Tom - Oceanside, NY 11572
Excellent Service!
Michael - Wantagh, NY 11793
I would never switch companies because of the amazing customer service that this company has. It seems like they take great pride of who they hire aswell. The technicians are well trained and extremely polite while at the homes of there customers and I couldn’t be more happier with my services.
Another customer earned
Louis - Islip Terrace, NY 11752
New home owner here. I have natural gas but my mother recommended their fuel oil company to fix one of the zones on my baseboard heat. I called the day of a snowstorm and the very next morning a serviceman came to fix my plumbing issue. He didn’t waste any time with the repairs and was very knowledgeable and professional. Pricing was fair too!
Professional service
Gary - Amityville, NY 11701
Excellent. Very professional and explained the problem to me.
Awesome service
Tom - East Islip, NY 11730
The technician was wonderful and was very polite
Excellent Service
Jeanine - Hewlett, NY 11557
Julio was great. Very informative when I asked questions as this is my first time dealing with oil heat. Fixed the issue and got the system back up in running on no time. Professional and knowledgeable.
Excellent service
Lauren - Holbrook, NY 11741
Marvin was excellent. He advised he was at our house before and familiar with the oil burner and started checking it out right away.
Good but not great
Jill - Farmingville, NY 11738
I have been with this company over 12 years and yes it has overall been a good experience with very good service. But….. pricing on oil is ridiculous and especially when uour a loyal customer and paying double what a cod customer pays?? I don’t get it? Also it’s time for some of the woman who answer the phones to retire … but I will say if you have a service contract with them , they always show up and try to help the issue
Excellent service
Martha - Medford, NY 11763
They don’t make people like Frank trustworthy, honest man!
Excellent work
Diane - Farmingville, NY 11738
Worked quickly and efficiently. Very pleasant demeanor.
Excellent service
Douglas - Merrick, NY 11566
Excellent service!
Janet - Holbrook, NY 11741
Frank is knowledgeable and courteous.
Always a great experience!
Nicole - Wading River, NY 11792
I am new to Hart, but have been with Bay Fuel since purchasing our home in 2020. We always get exceptional service and this was no different! Selvin was kind and efficient - he knew what had to be done and took care of it so quickly! I am so pleased and happy to say that we will continue to be loyal customers well into the future!
Excellent experience
Nick - Lindenhurst, NY 11757
Very nice and knowledgeable
Excellent Service
Joseph - Queens, NY 11357
Excellent service
Katrina - Oyster Bay, NY 11771
Excellent service professional and highly knowledgeable. Thank you Hart home comfort! You guys are wonderful!
Great and timely service
Jennifer - Great River, NY 11739
Excellent service!
John - Lindenhurst, NY 11757
Very knowledgeable. Very professional. Easy to talk with.
Great
Juan - Farmingville, NY 11738
Good job
Great job
Jeremy - Sound Beach, NY 11789
Super job
John - Bellport, NY 11713
Jose did a great and thorough job
Amazing service!!! As always
Johan - Queens, NY 11364
This guy went above and beyond with a smile at 2am, even though he had been working since 10 AM the day before. There’s a reason why we have been with this company for 30 years. Amazing!
Excellent service
Heather - Holtsville, NY 11742
On one of the coldest days of the year I came home from work to my heat not working. I called Hart Home comfort since we have a contract and they send Frank in less than 2 hours. I expected to wait longer because of how cold the day was, I figured it was really busy. Frank was so friendly and explained everything to me. He fixed the issue and we were relieved,
Excellent
Gaetano - Smithtown, NY 11787
Job well done
Alan - Holtsville, NY 11742
He was very efficient and addressed my concerns
Excellent service
Jamal - Merrick, NY 11566
Marvin was professional and did a fantastic job
Excellent!
John - Bohemia, NY 11716
Very good
Warren - Valley Stream, NY 11581
Excellent service
Mike - Patchogue, NY 11772
Professional and informative
Good service, pleasant young man.
Peter - Holbrook, NY 11741
The price for cleaning seems to have gone up significantly. I think almost double, so I will be looking for another service company with more reasonable pricing for next cleaning.
Response from Hart Home Comfort:
We understand the value of our customers hard earned money. Our shop is a union shop where we must provide competitive wages and benefits to keep top talent. Keep an eye out for our future coupons and promotions. We appreciate your business. Best, Jacqueline Hart
Great job!
Christopher - Setauket- East Setauket, NY 11733
Got the job done!
Excellent
Shaowen - Patchogue, NY 11772
Great service
Mark - Port Jefferson Station, NY 11776
Was the best service I had in years very professional and explain everything he was going to do and clean up everything
Gretschel
James - Stony Brook, NY 11790
I think I had great service! I wanted a fitting changed that looked rusted and had water stains I was told it was not necessary
Oil burner service
Gennaro - Queens, NY 11418
Technician performed annual service to my oil boiler. Very satisfied with the service provided.
Great service
Renee - Wantagh, NY 11793
a timely visit to determine repair costs
Joan - Huntington Station, NY 11746
The tech explain the various issues, which were more critical, and the path forward (apparently I am waiting for an estimate of the repair costs)
Matthew M.
Noise
Jose G.
No Heat
Daniel V.
Thermostat Problem
Daniel V.
Noise
Thomas C.
BNO
Charles L.
Thermostat Problem
Matthew T.
BNO
Matthew T.
BNO
Matthew T.
Noise
Matthew M.
No Heat
Matthew M.
ATU
Matthew M.
ATU
Matthew M.
ATU
Matthew M.
ATU
Julio D.
BNO
Gonzalo M.
Thermostat Problem
Frank P.
No Heat In Some Areas
Frank P.
BNO
Frank P.
Water Leak
Jose G.
No Heat
Daniel V.
Water Leak
Daniel V.
No Heat
Marvin D.
BNO
Marvin D.
BNO
Selvin F.
No Heat In Some Areas
Selvin F.
BNO
Brian V.
No Heat
Brian V.
BNO
Brian V.
Noise
Marwin F.
Water Leak
Matthew T.
Odors
Matthew T.
BNO
Matthew M.
ATU
Matthew M.
ATU
Matthew M.
ATU
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