Hart Home Comfort Offices

Hart Home Comfort Reviews

We are proud to help our Long Island, New York customers with all of their home comfort needs from heating and air conditioning to fuel delivery. We service Nassau County, all towns in Suffolk County west of Riverhead, shore to shore and Queens, New York. Our headquarters is centrally located in Oakdale, NY.

Contact us for immediate HVAC service or fuel delivery.

Local Reviews

Hart Home Comfort Rated 4.8 out of 5 stars based on 3438 customer reviews

Customers say: The reviews exhibit a positive sentiment overall, with a slight inclination towards negative reviews. The positive reviews highlight the professionalism, punctuality, and quality of work of the technicians, while the negative reviews mainly focus on communication issues, lack of empathy, and economic hardship. The recurring themes include dissatisfaction with billing practices, communication breakdowns, and perceived corporate greed. However, the positive reviews outweigh the negative ones, indicating that the majority of customers have had satisfactory experiences with Hart Home Comfort.


Map of Freeport, NY 11520

Excellent




Review of Hart Home Comfort

FreeportNY11520 40.6425-73.58

Map of Lynbrook, NY 11563

Awful experience




Review of Hart Home Comfort

I have been a customer for 37 years and have NEVER had the awful experience I had on Saturday. I will be happy to discuss if you want my candid opinion 5166557945

LynbrookNY11563 40.6625-73.685

Response from Hart Home Comfort:

We are sorry to hear this. The service department will reach out to you this afternoon. Please modify your review to remove your phone number from a public page. Sincerely, Jacqueline Hart


Map of Babylon, NY 11702

Excellent service replacing my water heater.




Review of Hart Home Comfort

BabylonNY11702 40.705-73.325

Response from Hart Home Comfort:

Thank you for your 5-star review! We're glad we could help you with your water heater replacement. If you need any further assistance, please don't hesitate to reach out.


Map of East Patchogue, NY 11772

Excellent service




Review of Hart Home Comfort

The response to our call was quick. The technician was very nice and knowledgeable about the problem.

East PatchogueNY11772 40.7775-72.965

Response from Hart Home Comfort:

Thank you for your review! We appreciate your feedback and are glad to hear that you had a positive experience with our service team. We will continue to strive to provide the best possible service to our customers.


Map of Queens, NY 11357

Excellent service




Review of Hart Home Comfort

Told us what had to be done, worked efficiently and then explained it again. He also answered other questions and alerted us to the fact that we needed an oil delivery.

QueensNY11357 40.785-73.8175

Response from Hart Home Comfort:

Thank you for your review! We appreciate your feedback and are glad we could help. If you have any more questions or need assistance in the future, please don't hesitate to reach out to us.


Map of Ronkonkoma, NY 11779

Excellent




Review of Hart Home Comfort

The man who who serviced the oil burner, was very knowledgeable, he was also Nice and friendly

RonkonkomaNY11779 40.805-73.15

Response from Hart Home Comfort:

Thank you for your kind words! We're glad to hear that you had a great experience with our service. We appreciate your feedback and will continue to strive to provide the best possible service to all of our customers.


Map of West Hempstead, NY 11552

Great job




Review of Hart Home Comfort

West HempsteadNY11552 40.705-73.6575

Response from Hart Home Comfort:

Thank you for your review! We're always striving to provide the best possible experience for our customers, and your feedback is invaluable in helping us achieve that.


Map of West Babylon, NY 11704

Oil burner service and inspection




Review of Hart Home Comfort

If you weren't doing a great job, I wouldn't be doing business with your company. Keep up the good work.

West BabylonNY11704 40.7075-73.3625

Response from Hart Home Comfort:

Thank you for your kind words! We appreciate your business and are committed to providing excellent customer service. We will continue to do our best to meet your needs.


Map of Huntington Station, NY 11746

John is great




Review of Hart Home Comfort

We love John Kaminski, he's such a great guy and always does a perfect job quickly and easily.

Huntington StationNY11746 40.8475-73.4275

Response from Hart Home Comfort:

Thank you for your kind words! We're glad to hear that you're satisfied with John's service. We appreciate your business and look forward to serving you again in the future.


Map of Elmont, NY 11003

very good service.




Review of Hart Home Comfort

very professional

ElmontNY11003 40.6875-73.7

Response from Hart Home Comfort:

Thank you for your kind words! We're glad to hear that you had a great experience with our service.


Excellant service




Review of Hart Home Comfort

FreeportNY11520 40.645-73.5875

Response from Hart Home Comfort:

We are grateful for you taking the time to leave us a review.


Excellent and Professional Service




Review of Hart Home Comfort

This is an excellent service company, punctual, considerate and professional.

WestburyNY11590 40.7375-73.565

Response from Hart Home Comfort:

Thanks so much for sharing your experience. We appreciate your business.


Excellent Service, as always




Review of Hart Home Comfort

Charles/Charlie is the best! Always appreciate his positive attitude, expert knowledge, outstanding skill, and excellent caring work.

HoltsvilleNY11742 40.8-73.0475

Response from Hart Home Comfort:

Thank you for your kind words! We appreciate your positive feedback and are glad to hear that you had a great experience with our customer service representative, Charlie. We will be sure to pass along your compliments to Charlie.


Great detailed service




Review of Hart Home Comfort

Miller PlaceNY11764 40.93-72.97

Response from Hart Home Comfort:

Thank you for your kind words! We appreciate your feedback and are committed to providing the best customer service possible.


Excellent service




Review of Hart Home Comfort

Very nice technician

LindenhurstNY11757 40.6925-73.37

Response from Hart Home Comfort:

Thank you for your kind words! We appreciate your business and look forward to serving you again.


Excellent service




Review of Hart Home Comfort

Very happy with the service, they were prompt, efficient, thorough.

Massapequa ParkNY11762 40.6725-73.4625

Response from Hart Home Comfort:

Thank you for your kind words! We're glad we could assist you and provide excellent service.


Great




Review of Hart Home Comfort

Technician Brian was very good and competent.

MassapequaNY11758 40.6625-73.4425

Response from Hart Home Comfort:

Thank you for the kind words! We're glad you had a great experience with our technician, Brian.


Excellent work




Review of Hart Home Comfort

Very professional and quick

West BabylonNY11704 40.72-73.3875

Response from Hart Home Comfort:

hank you for your kind words! We appreciate your business and look forward to serving you again soon.


Your consumed by money




Review of Hart Home Comfort

You have a complete lack of communication. I was out of oil Friday evening and needed an emergency refill to carry over for the 2 days.. You suspended my delivery because of an outstanding balance. You never alerted me about the suspension and compromised my furnis and my health. Your lack of empathy is disturbing, your lack of understanding economic hardship is deplorable. It's obvious your concerns are motivated by corporate greed.

MalverneNY11565 40.6725-73.67

Response from Hart Home Comfort:

Good Afternoon, Your account was not suspended for delivery due to the past due balance. We have been reaching out about this issue for two months. There are only partial deliveries made due to the credit history on the account. Please call our office and we would be happy to discuss this with you.


Professional and Excellent Service




Review of Hart Home Comfort

Brian was professional, on time and did great work.

SyossetNY11791 40.805-73.5

Response from Hart Home Comfort:

Thank you for your kind words! We appreciate your feedback and are glad to hear that you had a great experience with our service.


Excellent service




Review of Hart Home Comfort

Miller PlaceNY11764 40.9625-72.9925

Response from Hart Home Comfort:

We are grateful for you taking the time to leave us a review.


Great service




Review of Hart Home Comfort

Technician did a great job. Great service - thank you !

East IslipNY11730 40.7225-73.165

Response from Hart Home Comfort:

Thank you for your kind words! We appreciate your business and look forward to serving you again.


Great Service Experience




Review of Hart Home Comfort

Mike did an excellent job and he was a pleasure to deal with.

Setauket- East SetauketNY11733 40.91-73.11

Response from Hart Home Comfort:

Thank you for your kind words! We're glad you had a great service experience with Mike.


Service




Review of Hart Home Comfort

RonkonkomaNY11779 40.81-73.1125

Response from Hart Home Comfort:

Thank you for sharing your review.


Service pricing???




Review of Hart Home Comfort

Not feeling the love has a customer that’s been with this outfit since 2018 when we took over the property from Ms Webb, she has been with you guys for years, her recommendation was next to none, has she passed the baton to for me to continue being a valued customer, but since of lately my experience is becoming abit overwhelming.

QueensNY11429 40.71-73.74

Response from Hart Home Comfort:

Thank you for your review. Unfortunately, you don't have a service plan with our company. Our rates are fair and true to the market.


Excellent Service




Review of Hart Home Comfort

I called Hart Home Comfort for a no-heat condition and Service technician Brad Brody was dispatched to my home for service. He diagnosed the issue and made the appropriate repairs to get my heating system ( Very reliable old-school Thacher Boiler ) back in working order. ( The Coupler between the blower motor and the oil pump broke from old age ). Kudos to Brad for his knowledgeable skills and repair ethic.

QueensNY11385 40.705-73.89

Response from Hart Home Comfort:

Thank you for your kind words! We appreciate your business and are glad we could get your heating system back in working order.


repaired quickly




Review of Hart Home Comfort

no messing around they are very professional

East RockawayNY11518 40.6425-73.66

Response from Hart Home Comfort:

Thank you for your 5-star review! We appreciate your business and are committed to providing the best customer service possible.


Well done!




Review of Hart Home Comfort

Thank you for coming out to our house very soon after we made a call stating that we had an issue with our oil burner. The technicians were efficient and helpful. The problem was resolved within an hour and a half. Since it is winter time, we are very grateful!

Mount SinaiNY11766 40.9475-73.01

Response from Hart Home Comfort:

Thank you for your 5-star review! We're glad we were able to resolve your issue quickly and efficiently. If you ever need assistance in the future, don't hesitate to reach out.


Great service




Review of Hart Home Comfort

RooseveltNY11575 40.675-73.5825

Response from Hart Home Comfort:

We thank you for sharing your experience with us.


Boiler repair




Review of Hart Home Comfort

The service tech arrived right on time and did an excellent job repairing our boiler leak . Good job Hart Home Comfort .

SmithtownNY11787 40.8625-73.1825

Response from Hart Home Comfort:

Thank you for your kind words! We're glad we could help you with your boiler leak. If you ever need any more assistance, please don't hesitate to reach out.


Great




Review of Hart Home Comfort

Very polite professional and appreciated thank you

Rocky PointNY11778 40.9625-72.9225

Response from Hart Home Comfort:

Thank you for your kind words! We appreciate your business.


Very good customer service




Review of Hart Home Comfort

Just started using them so far excellent service

LevittownNY11756 40.71-73.52

Response from Hart Home Comfort:

Thank you for your kind words! We're glad to hear that you're enjoying our service. We're committed to providing the best possible experience for our customers, and we appreciate your feedback. If you have any further questions or concerns, please don't hesitate to reach out to us.


Excellent Service




Review of Hart Home Comfort

Angel was very efficient and competent.

QueensNY11357 40.795-73.815

Response from Hart Home Comfort:

Thank you for your kind words! We're glad to hear that you had a great experience with Angel. We appreciate your feedback and will continue to strive for excellence in all that we do.


Excellent service




Review of Hart Home Comfort

PlainviewNY11803 40.79-73.47

Response from Hart Home Comfort:

Reviews help other customers evaluate and we cant thank you enough for taking the time to leave us a review.


Excellent




Review of Hart Home Comfort

Quick service when we had a heating problem on s very cold night

Rockville CentreNY11570 40.66-73.625

Response from Hart Home Comfort:

Thank you for your 5-star review! We're glad we could provide quick service to help you with your heating problem on a cold night.


Hart Home Comfort provides excellent service.




Review of Hart Home Comfort

Brian was professional, polite, knowledgable, friendly. Thank you Hart Home Comfort for having outstanding employees.

ShorehamNY11786 40.95-72.8875

Response from Hart Home Comfort:

Thank you for your kind words! We're glad to hear that you had a positive experience with Brian. We appreciate your feedback and will continue to strive to provide excellent service to all of our customers.


Good service




Review of Hart Home Comfort

Great service have them for along time

Valley StreamNY11580 40.6825-73.695

Response from Hart Home Comfort:

Thank you for your kind words! We appreciate your loyalty and support.


Excellent service




Review of Hart Home Comfort

The service man came promptly and was wonderful. Hart is lucky to have such a good work. Our tenants have a one month baby so it was essential the furnace be fixed quickly. He was great.

Floral ParkNY11001 40.7275-73.7

Response from Hart Home Comfort:

Thank you for your kind words! We're glad we could help you out quickly and efficiently.


great service




Review of Hart Home Comfort

Port JeffersonNY11777 40.935-73.0675

Response from Hart Home Comfort:

Thank you for taking the time to leave us a review. Your feedback is important to us and helps us improve.


Great service




Review of Hart Home Comfort

Professional

Port WashingtonNY11050 40.8425-73.72

Response from Hart Home Comfort:

Thank you for your 5-star review! We appreciate your positive feedback and are committed to providing excellent service to all of our customers.


Selvin F.

Selvin F.

No hot water

Near Mason Ave, Babylon, NY 11702
Selvin F.

Selvin F.

No hot water

Near Camp Woodbine Rd, Port Jefferson, NY 11777
Selvin F.

Selvin F.

Service Follow Up

Near Tall Tree Ln, Rocky Point, NY 11778
Selvin F.

Selvin F.

New Account Inspection

Near White Birch Cir, Miller Place, NY 11764
Brian V.

Brian V.

Out of oil

Near Woodward Dr, Oyster Bay, NY 11771
Brian V.

Brian V.

No heat

Near Tibbits Ln, Sands Point, NY 11050
John K.

John K.

Install Burner

Near 127th St, Queens, NY 11356
Eric M.

Eric M.

Burner not operating

Near Marshall Ave, Lynbrook, NY 11563
Eric M.

Eric M.

Burner not operating

Near Elm St, Oceanside, NY 11572
Eric M.

Eric M.

Burner not operating

Near Hewitt Dr, Northport, NY 11768
Eric M.

Eric M.

No heat

Near Monarch Ave, West Babylon, NY 11704
Eric M.

Eric M.

Prime Burner

Near Old Country Rd, Plainview, NY 11803
Eric M.

Eric M.

Burner not operating

Near Jerold St, Plainview, NY 11803
Brian E.

Brian E.

Check fill and vent

Near Echo Pl, Merrick, NY 11566
Brian E.

Brian E.

No hot water

Near Farnum St, Lynbrook, NY 11563
Michael D.

Michael D.

No heat in some areas

Near Maureen Dr, Mount Sinai, NY 11766
Michael D.

Michael D.

Annual Tuneup

Near Country Greens Dr, Holtsville, NY 11742
Frank P.

Frank P.

No heat in some areas

Near Westcliff Dr, Mount Sinai, NY 11766
Frank P.

Frank P.

Too Much Heat

Near Walker Ave, East Patchogue, NY 11772
Frank P.

Frank P.

Water leak

Near Kenswick Ln, Huntington Station, NY 11746
Frank P.

Frank P.

Water temperature issue

Near Siracusa Blvd, Smithtown, NY 11787
Marvin D.

Marvin D.

Annual Tuneup

Near Rural Pl, Commack, NY 11725
Marvin D.

Marvin D.

Short Cycling

Near Eastview Dr, Sound Beach, NY 11789
Marvin D.

Marvin D.

Check Unit

Near Halliday Rd, Coram, NY 11727
Selvin F.

Selvin F.

Install Hot Water Heater

Near Oak Point Dr W, Bayville, NY 11709
Marwin F.

Marwin F.

Check unit

Near Wilson Rd, East Meadow, NY 11554
Marwin F.

Marwin F.

Burner not operating

Near Princeton St, Rockville Centre, NY 11570
Marwin F.

Marwin F.

Annual Tuneup

Near Park Ave, Freeport, NY 11520
Marwin F.

Marwin F.

Annual Tuneup

Near Hancock St, Smithtown, NY 11787
Tom O.

Tom O.

Water leak

Near N Dunton Ave, East Patchogue, NY 11772
Brian V.

Brian V.

Burner not operating

Near 11th St, West Babylon, NY 11704
Brian V.

Brian V.

Noise

Near Yorktown Rd, Dix Hills, NY 11746
Brian V.

Brian V.

Annual Tuneup

Near Main St, Setauket- East Setauket, NY 11733
Brian V.

Brian V.

Annual Tuneup

Near Oakdale Ave, Farmingville, NY 11738
John K.

John K.

Install motorized damper

Near Willow Ave, Huntington, NY 11743

 

 

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