Hart Home Comfort Reviews
We are proud to help our Long Island, New York customers with all of their home comfort needs from heating and air conditioning to fuel delivery. We service Nassau County, all towns in Suffolk County west of Riverhead, shore to shore and Queens, New York. Our headquarters is centrally located in Oakdale, NY.
Contact us for immediate HVAC service or fuel delivery.
Local Reviews
Customers say: The reviews exhibit a positive overall sentiment, with recurring positive themes and sentiments. The majority of the reviews express satisfaction with the service provided by Hart Home Comfort, specifically mentioning the professionalism, punctuality, and expertise of the technicians. Customers appreciate the prompt arrival of the technicians, their courteous and friendly demeanor, and their ability to explain technical information in a clear and understandable way. Many reviews also highlight the efficiency and thoroughness of the maintenance or installation services, with technicians being described as thorough, attentive to detail, and leaving the work area clean and tidy. Additionally, customers express appreciation for the company's reliability, with appointments being honored and technicians arriving within the scheduled time frame. Positive reviews also mention the competitive pricing and the value for money provided by Hart Home Comfort. Overall, the reviews convey a sense of trust, satisfaction, and confidence in the company's ability to deliver high-quality heating and cooling services.
Excellent service
Jessica - Farmingdale, NY 11735
Excellent service
Gladys - Merrick, NY 11566
Professional. Proficient. Neat
Excellent service
Nicaise - Valley Stream, NY 11580
Excillent
Lynn - Queens, NY 11379
Professional and courteous,
Great service!
Maria - Queens, NY 11355
Response from Hart Home Comfort:
Thank you for sharing your review.
excellent service
Carole Montie - Copiague, NY 11726
He was prompt and courteous
Great service
Phil - Port Jefferson, NY 11777
Prompt and competent service
Kenneth - Wantagh, NY 11793
Very good service
Lorenz - Queens, NY 11358
Very professional, courteous and helpful when I call.
Great Tune Up!
James - Floral Park, NY 11001
Frank was great. Very nice and knowledgeable. Did a pre season tune-up
Tune up
Scott - East Meadow, NY 11554
He was very thorough and on time
Great service - on time, efficient and friendly
Christopher - Queens, NY 11357
The technician was very friendly and efficient!
Great service!
Marie - Malverne, NY 11565
Very professional & answered all questions I had about the job
Annual Service
Isabel - Rocky Point, NY 11778
Polite and efficient. He let me know when he was on his way and it was in the window that I booked.
Excellent service
Sandra - Valley Stream, NY 11581
Excellent service with a smile!
excellent service
Donald - Syosset, NY 11791
Response from Hart Home Comfort:
Thank you for your review! We're always looking for ways to improve, so your feedback is valuable to us.
Top notch!!!
Christine Strelecki - Port Jefferson, NY 11777
Very pleasant & professional. Top notch service. My husband & I are very pleased.
Response from Hart Home Comfort:
Thank you for your 5-star review! We're thrilled to hear that you had a top-notch experience with us.
Excellent Service
Geoff - Medford, NY 11763
Always excited when Charles shows up - he is amazingly professional and great!
Response from Hart Home Comfort:
Thank you for your kind words! We appreciate your business and look forward to serving you again soon.
Great service
Brian - Sound Beach, NY 11789
Hart Home Comfort service tech Marvin Diaz just took care of our oil burner. He was efficient, professional polite, and on time.Thanks!
Response from Hart Home Comfort:
Thank you for the kind words! We appreciate your business and are always here to help.
Oil burner leak
Ivan - Merrick, NY 11566
Response from Hart Home Comfort:
Thanks so much!
Excellent Service!
John - Rocky Point, NY 11778
Brian was great! Brian was very nice and professional! This was the second year in a row that Brian took care of my boiler and did a fantastic job! .
Response from Hart Home Comfort:
Thank you for your kind words! We appreciate your business and are glad to have been able to take care of your boiler again this year.
Excellent Service
Fernando - Valley Stream, NY 11580
The Hart Tech came to tuneup our oil burners and he was very professional and did a great job. Hart has always provided excellent service no matter what time of day or what day of the week. We are always satisfied with this company.
Response from Hart Home Comfort:
Thank you for your kind words! We appreciate your business and look forward to serving you again soon.
Good service
Larry - Mastic, NY 11950
Response from Hart Home Comfort:
Thanks so much for the 5 star review
97 sherman maintenance
Eric - Rockville Centre, NY 11570
Very good according to my step daughter Could I call I call Brian to ask what he thinks should be replaced
Response from Hart Home Comfort:
Thank you for your review!
Very satisfied! Thank you.
Art - Lynbrook, NY 11563
Punctual, friendly, engaging, knowledgeable, skilled, efficient, neat and clean.
Response from Hart Home Comfort:
Thank you for your kind words! We appreciate your business and look forward to serving you again soon.
Excellent Service
Diane - Calverton, NY 11933
Response from Hart Home Comfort:
Thank you for taking the time to leave us a review. Your feedback is important to us and helps us improve.
Great Service
Fred - Oceanside, NY 11572
Response from Hart Home Comfort:
Thank you for your review! We're always looking for ways to improve, and your feedback is helpful in that regard.
Yearly Boiler Checkup
Larry - Queens, NY 11385
He was very punctual and professional. Excellent service. He is an asset to your company. Thank you.
Response from Hart Home Comfort:
Thank you for your kind words! We appreciate your feedback and are glad to hear that you had a great experience with our service. #CustomerService #HappyCustomer
Service and office staff
Thomas - East Islip, NY 11730
In the middle of a oil tank upgrade and the personal at with me each step Note - the office always returns phone calls and does NOT rush you off the phone when we do not understand something.
Response from Hart Home Comfort:
Thank you for your kind words! We appreciate your business and are here to assist you with any questions or concerns you may have. We value your feedback and will continue to strive to provide the best possible service.
Satisfied
John - New Hyde Park, NY 11040
Julio was very polite n cleaned up, Didn’t say much. Use to Kelly going over the condition of the system.
Response from Hart Home Comfort:
Thank you for your review. We appreciate your feedback and will make sure to pass it along to Julio. Welcome to the Hart Family!
Excellent service
Tom - East Northport, NY 11731
Prompt, professional and courteous.
Response from Hart Home Comfort:
Thank you for your kind words! We appreciate your feedback and are committed to providing excellent service to all of our customers.
Keep on trucking
Sal - Ridge, NY 11961
Keeping my 38 year old burner going. Marvin was Marvelous
Response from Hart Home Comfort:
Thank you for your 5-star review! We appreciate your business and are committed to providing you with the best possible service.\
Excellent Service, On-Time and Polite
George - Hicksville, NY 11801
Brian was perfect. Thank you
Response from Hart Home Comfort:
Thank you for your kind words! We appreciate your business and look forward to serving you again in the future.
Superior service
Anna - New Hyde Park, NY 11040
Brian Edwards is a kind soft well spoken gentleman who is a pleasure to deal with. He has a wonderful smile presence and demeanor. He did a thorough and complete job tuning up my boiler and hot water heater. I will ask for him to come back and service my equipment. Sincerely Glenn G
Response from Hart Home Comfort:
Thank you for your kind words! We appreciate your business and are always here to help.
Excellent on time service
James - Setauket- East Setauket, NY 11733
Technician showed u within scheduled window and did an excellent cleaning and tuning job. Cost was included in our contract and was not rated.
Response from Hart Home Comfort:
Thank you for your kind words! We're glad to hear that you're satisfied with our service. We strive to provide excellent customer service and are committed to ensuring that our customers are happy with our work. If you have any further questions or concerns, please don't hesitate to reach out to us.
Excellent service
Joseph - Queens, NY 11356
Response from Hart Home Comfort:
Reviews help other customers evaluate and we cant thank you enough for taking the time to leave us a review.
Excellent service
Felix - Queens, NY 11385
Harts boiler service tech Jerry, probably performed one of the best maintenance cleanings I’ve seen in the last 20 years. He was thorough and attentive to detail.
Response from Hart Home Comfort:
Thank you for your kind words. We appreciate your feedback and are glad to hear that you had a great experience with our service. We strive to provide the best possible service to all of our customers, and we will make sure to pass along your compliments to Jerry.
Excellent Service
Gary - Garden City, NY 11530
Marwin came of time for the scheduled tune-up of my boiler, calling ahead to inform me of his expected arrival. It appeared that he was quite thorough, knowledgeable, and spent sufficient time in inspecting, cleaning, and changing parts for the maintenance of the heating equipment He was professional, friendly, and answered all questions and concerns posed to him
Response from Hart Home Comfort:
Thank you for your kind words! We appreciate your business and are committed to providing excellent service to all of our customers. We will continue to work hard to earn your trust and satisfaction.
Excellent
Daniel - Babylon, NY 11702
Prompt, same day arrival. Professional technicians. Problem solved
Response from Hart Home Comfort:
Thank you for your kind words! We're glad we could provide a prompt and professional solution to your problem. We appreciate your business and look forward to serving you again in the future.
Poor first impression for the service department.
Dean - Selden, NY 11784
I had made my service appointment months earlier knowing I would be pressed for time this summer. I had a 8am to Noon appointment time. I had called eary in the day to get a better idea of where I was in the order and was told late morning, absolutely fine. Approximately 12:15 I called angain and was told the service tech would be there shortly. At about 1:05 I recieved a text that the tech was on his way. He arrived approximately 1:20-1:25 and was here until about 2:30. When I mentioned to the tech that I had an earlier appointment he responded that the schedule got messed up. No apology for being late. I had to cancel another appointment because of this. My time is valuable too. I sincerely hope this was an isolated incident and appointment times will be honored in the future. Poor first impression!
Response from Hart Home Comfort:
On behalf of the entire Hart team, I sincerely apologize for the experience you had, We understand time is important and we value all of our customers. The service department runs into emergencies or techs may call out, however, they should keep you informed so you can make a decision that is best for your schedule. Again, this is not good representation of our core values or the service we normally provide. Best, Jacqueline Hart
Frank P.
out of oil
Frank P.
annual tune up
Selvin F.
check unit
Selvin F.
oil leak
Selvin F.
no hot water
Marwin F.
annual tune up
Marvin D.
annual tune up
Marvin D.
annual tune up
Michael D.
annual tune up
Marwin F.
annual tune up
Marwin F.
annual tune up
Marwin F.
annual tune up
Tom O.
annual tune up
Tom O.
stick tank
Tom O.
service follow up
Tom O.
service follow up
Tom O.
install follow up
Charles L.
annual tune up
Charles L.
water leak
Charles L.
air conditioning tune up
Brian E.
annual tune up
Brian E.
annual tune up
Brian E.
annual tune up
Gonzalo M.
annual tune up
Gonzalo M.
annual tune up
Gonzalo M.
annual tune up
Angel R.
annual tune up
Angel R.
annual tune up
Angel R.
install follow up
Frank P.
smoke
Selvin F.
annual tune up
Selvin F.
annual tune up
Selvin F.
annual tune up
Marvin D.
no hot water
Marvin D.
annual tune up
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