Hart Home Comfort's Core Values
We have come up with these core values to improve our vision and mission statement as a company. We engrain these core values in our day to day operations with the intent of having all our employees respect and follow these values.
Our Core Values
- Eco-friendly: The Hart Home Comfort family delivers the most eco-friendly fuel available, our own Ecoblend Bio-heat Fuel.
- Be knowledgeable about the product and its benefits.
- Do things to be less wasteful: bring your own mugs and cups- use regular silverware and plates
- Power down office machines, heat/a/c when leaving or not in use
- Family-oriented: The Hart’s are a family-oriented company that invests in their employees and clients like a parent would in order to have the team grow and thrive.
- Treat customers and coworkers like the favorite member of your family
- Working together, especially in a mentorship role, being patient and thoughtful
- Spend more time with new customers and employees to ensure comfort and understanding
- Trustworthy: Trustworthy describes someone you can believe in; they must be honest, responsible and dependable.
- Honest to one another and customers
- Own up and admit to mistakes & come up with solutions to correct them
- Only promise what we can deliver
- Professional: We take pride in knowing that in all aspects our employees behave in a professional way to handle any situation that may occur.
- Remaining calm no matter what
- Always be courteous
- Be respectful to coworkers and customers
- Dedicated: Our staff is dedicated to doing what it takes to get the job done.
- Being available whenever needed for customers and coworkers
- Going the extra mile by following up
- High attendance/low absenteeism while being focused on your job
- Compassionate: Our mission at Hart Home Comfort is to practice kindness and compassion towards the needs and well-being of our coworkers and customers.
- Be patient and always listen
- Express empathy towards customers and coworkers
- Refrain from gossip and negative talk about customers and coworkers
- Community-oriented: We are community-oriented interested in helping the wider community and socially concerned.
- Consider paid time off for volunteer work
- Contribute to charitable drives for different seasons
- Promote positive community engagement on social media
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